Frequently Asked Questions
What makes Evermore unique compared to other jewellers ?
Evermore is the first vertically integrated lab grown diamond brand in Dubai and UAE.
This means we grow and polish our diamonds, and then manufacture in house designs into jewellery creations.
This assures you end to end quality following sustainable practices, and best in market pricing.
Can I buy from Evermore if I live outside of the UAE ?
You can buy from anywhere in the world and international shipment charges and local duties or taxes will be applicable.
How quickly can you deliver custom orders ?
We have a record turn around time of 72 hours for manufacturing and 48 hours for delivery for custom pieces.
Do you have a retail stores ?
Evermore has multiple locations all over Dubai. In addition, we have Evermore partner stores in London, Melbourne, India, Oman, and Bahrain where you can purchase any Evermore Lab Grown Diamond Jewellery you desire.
What are lab grown diamonds ?
Lab grown diamonds, also known as created diamonds, are real diamonds that are grown in a laboratory using advanced technology. They possess the same chemical, physical, and optical properties as natural mined diamonds, but are created in a controlled environment.
Are lab grown diamonds real diamonds ?
Absolutely! Lab-grown diamonds are the real deal. They're not just a science experiment gone bling.
Lab grown diamonds diamonds are created in a controlled environment using cutting-edge technology, and they possess the same sparkle, durability, and value as their naturally mined counterparts.
They sparkle with the same mesmerizing allure, radiate the same fiery brilliance, and possess the same strength and durability. It's like having a secret twin who shines just as bright!
How are lab grown diamonds different from natural diamonds ?
Lab-grown diamonds are virtually identical to natural diamonds in terms of their appearance, composition, and durability. The main difference lies in their origin, as natural diamonds are formed over millions of years deep within the Earth's crust, while lab-grown diamonds are created in a matter of weeks or months in a laboratory.
Can I trust the quality of lab-grown diamonds ?
Absolutely! Our lab-grown diamonds are the crème de la crème. We pride ourselves on crafting diamonds of exceptional quality and beauty. Each diamond undergoes rigorous testing and certification by renowned gemological authorities to ensure it meets the highest standards.
Where are you based?
Our HQ is based in Deira Gold Souq Extn, Dubai. We manufacture and ship all orders from Dubai, UAE.
Where do you ship to?
We deliver to most countries and territories worldwide.
Due to certain economic sanctions out of our control, we may not be able to deliver our products to your country.
What are your expected shipping and delivery times?
We aim to dispatch all the orders within 3-7 days.
Local shipments within U.A.E will take 1-2 business days to arrive. International orders will take 3-5 business days.
What shipping provider do you use?
All our orders are shipped using Aramex.
What if I don't receive my order?
Your order must be on the way, but if you have any questions please contact us and provide us your order number and we'll do our best to sort out any issues.